Peace Musical Company (hereafter referred to as “Peace”) guarantees its products against defects in materials or workmanship for one year following date of original purchase subject to the following limitations, terms, and conditions:
his warranty is extended to the original retail purchaser only and is not transferable, and is valid only when said product(s) is purchased from an authorized Peace dealer. All requests for warranty service must be accompanied by proof of purchase including the original date of purchase. Peace will repair or replace, at its option, any product or component it determines to be covered by the warranty and found to be defective following inspection by Peace. In the event Peace determines that the unit cannot be repaired, Peace will replace the defective unit with either the same model product or one that is reasonably equivalent. All warranty service is handled exclusively by Peace.
This warranty does not apply to heads, pedal beaters, sticks, brushes, plating, wrapped finishes, snares, straps, or cymbals, nor does the warranty apply to sound character, normal wear and tear, or damage resulting from misuse, abuse, negligence, neglect, accident, extremes in temperature or humidity, corrosive atmosphere, improper operation or storage, shipping damage, or other external causes. Likewise, any modification or alteration performed to Peace product, or any addition made to a Peace product terminates the warranty. Any work or service on a Peace product not performed by Peace voids the warranty.
It is important that the owner/user be familiar with the proper maintenance and use of the product, including storage when the items are not in use! Please contact Peace with any questions concerning proper maintenance and use. Peace is not responsible for any improper use and/or maintenance or storage of its products.
All warranty service is handled exclusively by Peace, and products that may be eligible for warranty service must first be returned to Peace for inspection before any claim can be processed. Warranty service should be obtained by first notifying the Peace dealer from which the product was originally purchased. Upon notification, the Peace dealer must obtain a Return Authorization number from Peace. This number must be written plainly on the outside of the package containing the properly packed item or the shipment will be refused. Returned merchandise must be accompanied by a copy of the original sales receipt and proof of purchase. All freight and insurance to and from Peace must be prepaid by the original owner. Peace shall not warrant any additional defects caused as a result of shipping damage due to improper or inadequate packing or other external causes. If bringing the merchandise back to the Peace dealer that originally sold the product is not a viable option, any other Peace dealer may be contacted. In the event that ne Peace dealer is geographically convenient to expedite warranty service, the original purchaser may contact Peace directly to obtain a Return Authorization number and instructions for returning the item for warranty inspection.